The first Amazon seller solution to hit the market was Jungle Scout, which was created by sellers for other vendors. Greg Mercer, the CEO and creator of Jungle Scout, is an eight-figure Amazon seller who founded the company to assist other business owners in creating prosperous enterprises and achieving financial independence on Amazon. He was voted the Best Amazon Expert in The Seller Awards, has twice advanced to the finals of the EY Entrepreneur of the Year competition, and has twice been recognized as one of the Top 50 SaaS CEOs. You should learn about helium10 vs jungle scout.
Greg built Jungle Scout primarily as a team of Amazon sellers that run their own local Amazon companies. Developers, marketers, customer success and training professionals, product managers, executives, and more are all included in this. Despite having a smaller staff overall, Helium 10’s product team looks to have made an investment in building a team of Amazon sellers and experts. We believe Jungle Scout has a clear advantage in this situation due to its significant experience and skills. However, because we do not work for Helium 10, we kindly leave it at that.
Support and resources: Helium 10 or Jungle Scout
The customer support team at Jungle Scout is well regarded, comprised of specialists in Amazon sellers, and accessible 24/7/365. The group of more than 20 customer service agents makes sure that sellers have access to the knowledge they need to start and run a successful online business by responding to concerns about products as well as inquiries about Amazon policies, updates, and changes.
Users of Jungle Scout also have access to Academy, a vast training resource that covers every stage of the seller journey. In addition to teaching sellers how to sell on Amazon and assisting them in making the most of Jungle Scout’s technologies, Academy offers hundreds of videos that address any questions a seller might have. In addition, the majority of Jungle Scout’s resources is open to everyone and cost nothing, including:
- The largest free repository of films and articles sold by Amazon
- Real Amazon sellers’ tried-and-true advice in concise, unique courses
- Detailed case studies
- Live orientation instruction
- Tool Tip Tuesdays for in-depth looks at product features
- Periodic webinars
- Free comprehensive data reports
Final thoughts
A training academy is provided by Helium 10 and focuses on instructing users on how to use the Helium 10 tools. Additionally, it has a program called Freedom Ticket that is exclusively accessible to its highest-paying clients but is characterized as a “hands-on, technical run-through on how to sell on Amazon.” Live classes and Q&A sessions are a couple of these special advantages.
In a comparison of the best Online Marketplace Optimization Tools, G2, a software review website, found that Jungle Scout outperformed Helium 10 in terms of overall satisfaction and market presence. In comparison to Helium 10 users, 94% of Jungle Scout users are more inclined to suggest the program to other Amazon sellers. In addition, compared to 82% of Helium 10 users, 95% of Jungle Scout users feel the product is moving in the correct way.
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